For placement and care agencies
Benefits for agencies: all caregivers in one login
With the agency access of DEUTSCHES-GEWERBE.DE you manage the businesses of your self-employed caregivers in one place: registration, documents, official mail, messages and invoices. We handle the office work, you keep the overview.
- All caregivers at a glance
- E-invoices in minutes
- Billing via the agency possible
- Personal service since 2013
What the agency access does for you
Fewer phone calls, less paper, fewer questions – and every document where you need it.
All caregivers in one overview
Your login shows every caregiver with package and start date. The search finds anyone in seconds, one click opens their area.
Create invoices directly
From the CLASSIC package you write invoices in your caregiver's name – as an e-invoice in ZUGFeRD format that is already prepared for the 2028 obligation. Save clients, choose the service period, print as PDF or send by e-mail. The “Invoices” button in the overview takes you there with one click.
Documents and official mail
We upload the Gewerbeschein, tax number and letters from the authorities as soon as they arrive. You see everything at once and can view or download it. The contract for work is available for each assignment, filled in, for €5.
Messages to caregiver and office
Write to your caregiver directly from the portal – she receives the message by e-mail in her language and replies straight to you. Questions to our office run separately.
Your own invitation link
You receive a personal link. Caregivers who register through it appear automatically in your login.
Billing via the agency
If you wish, you cover the monthly fees by invoice. The caregiver then pays nothing and her customer area is activated immediately.
Special prices for agencies
For agencies with several caregivers we agree reduced monthly prices. If the caregiver pays herself, she sees the advantage right in the form.
Copy of every registration
For every new registration through your link you receive an e-mail with name, package and start date – you miss nothing.
In 8 languages
Your caregivers use the form and customer area in Polish, Romanian, Hungarian, Slovak, Latvian, Lithuanian, English or German.
A look inside the agency access
This is what your area looks like – so you know what you are signing up for: no software to install, just a login in your browser.
Overview of all caregivers
After logging in you see all caregivers of your agency in alphabetical order with package and start date. Open a person with one click and return to the overview at any time.
- Search by name
- Package and start at a glance
- Remove a caregiver when the cooperation ends
- Straight to each caregiver's invoices
Documents and messages per caregiver
In the caregiver's area you find all documents from the trade office and tax office plus the message history with our office. This is also where you create the contract for work for each new assignment – filled in with all details.
- Gewerbeschein and tax number as PDF
- New mail shown immediately
- Contract for work per assignment, filled in (€5)
Messages to your caregiver
In each caregiver's area you write to her directly. She receives the message by e-mail in her language and replies to you – you see the conversation here.
- A separate conversation per caregiver
- Delivered by e-mail in her language
- Kept apart from messages to our office
Manage invoices
Under “Invoices” you see all of the caregiver's invoices with status and amount. Open, send, edit or record the payment directly in the list.
- Consecutive invoice numbers
- Client from the contract for work already saved
- Send by e-mail from the portal
Create an invoice
From the CLASSIC package you write an invoice in the caregiver's name with “New invoice”. The client and the rates used last time are already filled in – you only adjust the period and days, and the amount is ready straight away. The result is an e-invoice in ZUGFeRD format: as easy to read as a familiar PDF and at the same time ready for the e-invoicing obligation from 2028.
- Pick a saved client from the list
- Daily rate, night and holiday surcharges, travel and insurance costs
- Invoice total calculated live
- Payment by bank transfer, in cash or partly in cash
- E-invoice in ZUGFeRD format with all mandatory details
Sample views with fictitious data.
Invoice tool
E-invoices in a few minutes – clean, complete and ready for 2028
Many caregivers struggle with invoices. With the invoice tool you create the monthly invoice in your caregiver's name in a few minutes: enter daily rate, working days, holiday surcharges and travel costs – the portal does the rest, from the maths to the consecutive invoice number.
Every invoice is a genuine e-invoice in ZUGFeRD format: a clear, familiar PDF that also carries all invoice data in machine-readable form according to the European standard EN 16931. The family opens it like any other invoice, and accounting software reads it in automatically. This means your caregivers' invoices are already ready today for the e-invoicing obligation that applies to business-to-business transactions from 2028.
We maintain the caregiver's sender details, bank account and tax number for you. Print the finished invoice or send it to the family by e-mail with one click.
- Included from the CLASSIC package
- E-invoice in ZUGFeRD format – already safe for 2028
- Clients are saved and reused
- Mandatory details and payment note added automatically
- Mark incoming payments with one click
Billing that fits your agency
You decide who pays the monthly fees – the same way for all caregivers of your agency.
The agency pays
We bill the fees directly to you by invoice. Your caregivers pay nothing and do not have to enter payment details.
- No payment step in the registration form
- Customer area activated immediately
- Package changes are billed to you
The caregiver pays herself
Your caregivers register through your link and pay conveniently by PayPal, direct debit, card or bank transfer.
- Reduced price shown if a special price is agreed
- You still see all documents
- No work for your accounting
How to get started as an agency
From first contact to the first registered caregiver usually takes only a few days.
- 1
Get in touch
Write to us via the contact form. We discuss the process, billing and possible special prices.
- 2
Receive login and link
We set up your agency access. You receive your login details and your personal invitation link.
- 3
Caregivers register
Your caregivers fill in the form in their language in about 10 minutes – online, no travel.
- 4
We do the rest
We register the Gewerbe, receive the mail and put all documents into your login.
A partner, not a platform
Why agencies have worked with us for years
Since 2013 we have helped self-employed caregivers from the EU register their Gewerbe in Germany. Many of them come to us through agencies – so we know how placement works.
With us you reach people, not a call centre. We answer personally, clearly and in the language of your caregivers.
- Personal support since 2013
- Fixed monthly prices, cancellable monthly
- Switching from another office is free
- Work contract template for home care in the customer area
Frequently asked questions from agencies
What is the agency access?
The agency access is a login to our customer portal through which you manage all caregivers of your agency. You see each caregiver's address, documents, official mail, messages and invoices in one place.
What does the agency access cost?
You pay nothing extra for the agency access itself – it is already included in your caregivers' monthly fees. For each caregiver our monthly prices apply: from €30 (BASIC) or €40 with invoice tool (CLASSIC), plus a one-off €40 including the official fee for the Gewerbe registration. For agencies with several caregivers we are happy to agree special prices – just ask.
Who pays the monthly fees – the agency or the caregiver?
Both are possible. Either your agency covers the fees by invoice, and the caregiver pays nothing. Or the caregiver pays herself by PayPal, direct debit, card or bank transfer.
Can we create invoices for our caregivers?
Yes. From the CLASSIC package you create invoices in the caregiver's name in her area, print them as PDF or send them by e-mail to the client. Every invoice is an e-invoice in ZUGFeRD format (EN 16931) and is therefore already prepared for the e-invoicing obligation from 2028. Clients are saved and invoice numbers continue automatically.
Is there a contract for work for each assignment?
Yes. In the caregiver's area you enter the client, the person cared for, the period and the pay. After a payment of €5 the contract is created in German and in the caregiver's language, filled in with her details. The amounts can still be changed in the PDF, and the client is then automatically ready for invoices.
Can we message our caregivers directly?
Yes. Each caregiver's area has its own message thread between you and the caregiver. She receives your message by e-mail in her language and replies directly to you – with her own login also in the customer area. Messages to our office run separately.
Do we see our caregivers' documents and official mail?
Yes. We place the Gewerbeschein, tax number and incoming mail from the authorities in the caregiver's area. You see the documents in your agency access and can view or download them.
How do new caregivers get into our login?
Through your personal invitation link. Anyone who registers through it appears automatically in your overview. On request you receive an e-mail for every new registration.
Can caregivers who are already customers be assigned?
Yes. We assign existing customers to your login. Caregivers who are currently with another office can switch to us free of charge.
Do caregivers keep their own login?
We agree this with you. The caregiver can keep her own login; you also see her in your agency access.
What happens when a caregiver stops working?
You can remove the caregiver from your login. If the Gewerbe is to be deregistered, we handle the deregistration at the trade office and send you a copy of the confirmation on request.
Which languages do you work in?
The form, the customer area and our replies are available in German, Polish, Romanian, Hungarian, Slovak, Latvian, Lithuanian and English.
What if the password has been forgotten?
Click “Forgot your password?” on the login page. You receive a link by e-mail that is valid for 60 minutes and set a new password yourself – right away, without waiting for us. This also applies to caregivers with their own login.
How is the data protected?
Access is only possible with your personal password and the connection is encrypted. You only see the caregivers assigned to your agency.
Do you advise on taxes or contracts?
No, we do not provide tax or legal advice. For tax returns we work with partner tax advisers. In the customer area you create a filled-in contract for work for home care for each assignment.
Ready for less office work?
Request your agency access now – we set everything up and support you with the first registrations.